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Privacy Statement

Personal data that we process

We process your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process: – First and last name – Address details – Telephone number – E-mail address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without that permission, please contact us through our contact page and we will delete that information.

For what purpose and on the basis of which basis do we process personal data?

We process your personal data for the following purposes: – To process your payment – To be able to call you or send you an e-mail if this is necessary for us to be able to provide our services – To offer you the opportunity to create an account – To deliver goods and services to you – We also process personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

We do not make decisions about matters that could (significantly) affect individuals based on automated processing. These are decisions made by computer programs or systems, without a human being (for example, an employee of ours) being involved.

How long we keep personal data

We will not keep your personal data longer than strictly necessary to realize the purposes for which your data is collected.

Sharing personal data with third parties

We do not sell your data to third parties and we will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.

Cookies, or similar techniques, we use

We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place analytical cookies. You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete all information previously stored through your browser settings. For an explanation, see: Cookies are also placed on this website by third parties. These include advertisers and/or the social media companies. Below is an overview: Google Analytics Name: _utma Function: Analytical cookie that measures website traffic Retention period: 26 months

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to our email address which can be found on our contact page. To ensure that the request for inspection was made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen’s Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so at the following link:

How we secure personal data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via our contact page. We have taken the following measures to secure your personal data: – TLS (formerly SSL) We send your data over a secure internet connection. You can tell this by the ‘https’ address bar and the padlock icon in the address bar. – DKIM, SPF and DMARC are three Internet standards that we use to prevent you from receiving e-mails in our name that contain viruses, are spam or are intended to obtain personal (login) data.